Package Theft Statistics Report 2020

Ecommerce continues to grow and this growth calls for new challenges as well. Since there are so many people who prefer to get their products delivered, package theft continues to be a big problem.

Thieves, also known as porch pirates do not care what is in the package so long as they can get their hands on it without getting punished. And they tend to use all kinds of dirty tricks like impersonating the recipient while waiting in front of the house, or even using children and making them take the boxes.

Package Theft Statistics

Image source: Shorr

Most package thefts do not reach the news simply because they are considered a trivial matter in most instances. Customers are left hanging and it is not like every delivery company takes the necessary measures to reduce the issue.

Thus, it is crucial to spread awareness about package thefts and get more companies and individuals to realize that the current status quo is terrible for every party involved.

The statistics below will tell a big story and open eyes for those who still have doubts about whether package thefts are that much of an issue, to begin with. The opinions of such people ought to change after they are done reading the information below. 

General Statistics

  • As many as 90,000 packages disappear daily in New York City. (The New York Times, 2019)
  • Being at home during the day does not prevent package theft. (USA Today, 2018)
  • The average value of a stolen package is roughly 140 US dollars. (Dropbox, 2017)
  • The state of North Dakota continues to report the most package thefts out of all the states in the USA. (CNBC, 2017)
  • When it comes to police interference, they arrest less than 10 percent of criminals who are involved in package theft. (City Journal, 2019)
  • 44 percent of customers claim that delivery services are not doing enough to prevent the problem of package theft. (C+R Research, 2019)
  • At least 54 percent of customers are afraid that their package is going to get stolen, and 42 percent avoid purchasing certain stuff due to such worries. (Confessions of the Professions, 2019)
  • 40 percent claim that they avoid buying expensive things on the internet due to the fear of it being stolen whereas 42 percent said that they are quite comfortable spending 200 dollars or less for orders that get delivered to their house. (C+R Research, 2019)
  • Electronics are in the lead of products that people avoid ordering online due to the potential risk of getting stolen with 43 percent. (Shorr, 2017)
  • Northeast of the United States leads in the number of package thefts with 16.8 percent. South has the lowest percentage rate with 8.6 percent. (Security ORG, 2020)
  • When asked what makes package theft so appealing, 33 percent believed that it was the location of where the package is placed and how easy it is to grab it for anyone. 31 percent said that brand names on a box also works as an attraction. (Shorr, 2017)
  • 51 percent of online shoppers did not get at least one of their packages in the last 6 months. 32 percent have had their last undelivered package lost in the mail while 16 percent claim that it was stolen. (Clutch, 2019)
  • In the big cities of the United States, about 1.7 percent of residents suffer at least one package theft every year. (Smiota, 2019)

Demographics

  • Every fourth person falls victim to package thefts and half of them know who was the culprit. (Smiota, 2019)
  • Among millennials, the victim count goes to one in three, and 60 percent report that they know who was behind the crime. (Comcast, 2018)
  • When compared to millennials and Generation X, Baby Boomers are less likely to make any changes in their plans to ensure that they receive a package in person. (Shorr, 2017)

Security Measures

  • 9 percent suggest that boxes should have GPS tracking in them and that it would be the best void to reduce the number of package thefts. (Shorr, 2017)
  • 44 percent of people who have had their package stolen have installed a security camera, a doorbell camera, or have taken another measure like investing in a porch locker to prevent thefts from happening in the future. (Confessions of the Professions, 2019)
  • 53 percent of respondents stated that they would pay extra for their delivery if it meant that the company offered insurance from package thefts. (Shorr, 2017)
  • 83 percent of the victims who have ordered from Amazon or another service said that they immediately contacted the seller. 13 percent have decided to call the police. Only 1 in 9 thieves got caught, though 73 percent of the victims have received a refund. (C+R Research, 2019)
  • 37 percent believe that paying extra to get a more discreet box would not be a problem for them. (Shorr, 2017)
  • The average amount of money spent on security measures is 191 dollars per household. 24 percent of shoppers prefer when the delivery man takes the package and leaves it inside the home. 82 percent believe that doorbell cameras are a good way to have peace of mind. (C+R Research, 2019)
  • 36 percent of respondents have decided to send the package somewhere other than their home during the holiday season to prevent package theft. (C+R Research, 2019)
  • 92 percent prefer to get their packages delivered home, 5 percent have chosen their work. Friend’s house, neighbor’s house, and parent’s house each got 1 percent respectively. (Shorr, 2017)
  • 53 percent have stated that they have changed their plans at least once to ensure that they are at home when the package is delivered. (Shorr, 2017)

Last updated on March 25th, 2020 at 01:25 pm

Nathan Robinson

Porch pirates stole my package and now I’m on a mission to stop them from doing the same thing to you. I’m always researching, inspecting and informing myself on the newest porch lockers and other technology that can help stop package theft. My library of free content is growing bigger by the day – dive in and together we can defeat porch pirates.